
The Scott Townsend Show
Conversations, perspectives, and insight from some of the brightest minds, facilitated by everyone's friend, Scott Townsend
Podcasting since 2020 • 230 episodes
The Scott Townsend Show
Latest Episodes
#229 The Emotional Cost of Clutter w/ Ben Townsend
We explore the emotional and mental challenges of decluttering during life transitions and how our attachment to possessions can hold us back from moving forward.• Moving reveals the overwhelming accumulation of possessions that often g...
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Season 4
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Episode 229
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57:27

#228 The Architecture of Problem-Solving: How Well-Defined Problems Lead to Better Solutions
Scott Townsend welcomes back familiar guest Ben Townsend for a deep dive into why "a well-defined problem is half the solution" and how this principle applies across business and personal scenarios.• Understanding customer needs beyond ...
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Season 4
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Episode 228
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37:38

#227 Unveiling the Invisible Man
Diving into HG Wells' 1897 classic "The Invisible Man," Scott explores how the novel uses invisibility as a device to illuminate human nature. This short but profound book examines what happens when accountability disappears and reveals who we ...
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Season 4
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Episode 227
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8:00

#226 Would You Recommend Us? The Powerful Metric Behind Customer Satisfaction
A preview of next week's exploration of the Net Promoter Score (NPS), the single-question metric that helps businesses predict growth through customer loyalty. We'll uncover who created it, why it's widely used, and how different companies impl...
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Season 4
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Episode 226
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6:52
